Craft Nurseries Play Barn Ticket Portal

FAQs / Help

Why do I have to pay for Adults?

Along with many other soft play venues we charge for adults.

This is because we have strict guidelines on capacity levels at The Play Barn. Which allows us to provide a comfortable and safe environment for all customers. 

For every adult at The Play Barn, one less child can play.

The play frame is of sturdy construction, designed with adults in mind as well as youngsters and we would encourage you to interact with your children.

Why do children and adults have to wear socks?

This is for health, hygiene and safety. 

To help minimise the spread of harmful bacteria and germs and to keep you safe when playing.

Socks create a barrier between the bacteria and your foot. Which is especially important because when infants and toddlers play, they touch the surfaces on which they play with their hands, then put their hands in their mouths. 

Without socks, childrens feet can easily slide on the smooth surfaces of the soft play, increasing the risk of injury.

Do you offer birthday parties?

We offer birthday parties and private hire options.If you would like more information please email playbarncraftnurseries@gmail.com

We do not allow impromptu parties in our main seating area but we do welcome group bookings but these need to be 3 or less tables pulled together, no cake, candles, decorations, balloons, presents, own tableware

Can I have an impromptu party without booking?

We do not allow impromptu parties in our main seating area but we do welcome group bookings but these need to be 3 or less tables pulled together, no cake, candles, decorations, balloons, presents, own tableware.

We offer birthday parties and private hire options.If you would like more information please email playbarncraftnurseries@gmail.com

Do you offer a refund if I can't attend?

We don't offer refunds but are happy to transfer your booking to an alternative date and time.

Do you allow dogs at Craft Nurseries?

The Play Barn and surrounding play area only allows working animals owing to the high number of small children. 

But we are a dog-friendly across the rest of our site in the garden centre and main restaurant.